Negotiation is an important skill and is also used in high stakes situation e.g. resolving hostage or kidnapping situation. Here the goal is to ensure safety of human life.

Chriss Voss, a former FBI hostage negotiator delivers key lessons on active listening, labeling, mirroring, silences and tactical empathy for effective negotiations. Counterpart worldview is important to understand so that human lives can be saved.

Negotiation is the heart of collaboration and the first step is to prepare for it. Summarizing, Paraphrasing and calibrated questions can open the door to transformative possibilities.

This book aims to impart persuasive skills in Life, both personal as well as professional, which is a series of negotiation.